Frequently Asked Questions
Answers to common questions about our products, services, delivery, maintenance and rental options. Can't find what you need? Get in touch — we're happy to help.
We supply a complete range including manual and electric pallet trucks, hand and electric stackers, forklifts (electric, diesel, LPG), platform trolleys, scissor lift tables, drum handling equipment, and storage racking systems.
Our stock includes stretch film, PP and PET strapping bands, bubble wrap, corrugated cartons, adhesive tapes, shrink film, wooden and plastic pallets, edge protectors, void-fill materials and stretch wrapping and strapping machines.
Yes. Our service team provides on-site inspection, preventive maintenance, breakdown repairs and genuine spare parts to keep your equipment running with minimal downtime. Scheduled service contracts are available.
Yes, we offer short-term and long-term rental options for forklifts, pallet trucks and selected packaging machines — ideal for project-based, seasonal or trial needs before purchase.
Absolutely. We assess load type, transit conditions and throughput, then recommend the right combination of stretch film, strapping, cartons and protective materials — including custom carton sizes if volumes justify.
Ready-stock consumables are usually delivered within 1 to 3 working days. For forklifts and machinery, lead times range from same-day (if in stock) to 2 to 6 weeks for specific models — we'll confirm at quotation.
Yes, basic operator familiarisation training is included for forklift and electric pallet truck purchases. Extended safety training can also be arranged upon request.
Yes. We offer competitive pricing for bulk orders and are happy to set up recurring supply arrangements for consumables such as stretch film, strapping and adhesive tape, with dedicated account support.
Warranty terms vary by product and manufacturer — typically 12 months for new forklifts and 6 to 12 months for smaller handling equipment. Full warranty details are confirmed on every quotation.
Yes, and we recommend it. A free site visit lets our team assess your actual operating conditions and recommend the most cost-effective equipment and packaging solution for your business.
Still have questions? Our team is ready to help.
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